When Empathy Runs Dry

I always know it is time for a vacation when I am talking to a client or user and there is this little ping in my brain saying I don’t want to deal with them. Empathy: the ability to understand and share the feelings of another So much of what a UXer does involves listening to…

UX Tools Love Letters

A love letter to my favorite tools: My Dearest Sketch, I did not believe in love-at-first-sight until I met you. It was as if you whisked me away from Photoshop and into your arms as fast as your lightweight program runs. Photoshop simply could not keep up with your speed. With you, things never become…

Push Notifications: On Abusing and Using

Instagram and Facebook recently started this new trend which sends push notifications that say “____ just posted for the first time in a while.” I’ve asked around and come to the conclusion that people are annoyed with them. These notifications give us information that generally has nothing to do with us. Congrats to that person…

Kroger Clicklist- an IA Nightmare

At dinner on Sunday my aunt was telling me her thoughts towards the Kroger Clicklist. She raved about how awesome it was to have all of her groceries delivered to her car when it was snowing outside. She ranted about trying to find items in the app. This, I thought, sounds like it’s worth researching. Downloaded…

5th Grade Elections

Politics has a lot of grimy stuff going on these days. I spent a lot of time thinking about how 45 landed in office without any prior political experience. Then I remembered a story from 5th grade. In elementary school, each class had a student elected into the student government by their respective class. I…

The Ethical Implications of Age

I’ve been thinking about old age the past couple of days. My dear great aunt is in the hospital with a newly added pacemaker. My aunt is 89 and has been going through chemo for the past year. It is hard to watch someone’s life come to a close before your eyes. Part of me wonders…

Food Allergies and Socializing

The list of items I am allergic to is rather long: Dogs, Grass, Penicillin, Lexapro, Seasonal. But nothing is more frustrating than my food allergies: Cinnamon and Shellfish. Shellfish is easier to avoid. If you skip the dishes and stay far away from seafood restaurants you’re safe. Cinnamon, on the other hand, is the worst.…

Feelings about Feelings

How many people here would rather run five miles than cry in public? (I’m imagining your raising your hand.) Oh good, I’m not the only one. The amount of energy I used to expend to avoid emotions took up so much space that it counteracted the exact thing I was trying to do: avoid them.  This…

Cheez-Its

Cheez-Its. I freaking love Cheez-Its. They are my food equivalent to crack. When I was deep in my eating disorder they were one of my top binge foods. It took the better part of two years to be able to keep them in my house. I ate just a handful Cheez-Its from a normal size snack…